Terms and Conditions of Use


By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.


The materials on Vo’s Tailoring web site are provided “as is”. Vo’s Tailoring makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Vo’s Tailoring does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

Website Errors and Contents

The materials appearing on Vo’s Tailoring web site could include technical, typographical, or photographic errors. Vo’s Tailoring does not warrant that any of the materials on its web site are accurate, complete, or current. Vo’s Tailoring may make changes to the materials contained on its web site at any time without notice. Vo’s Tailoring does not, however, make any commitment to update the materials. Vo’s Tailoring has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Vo’s Tailoring of the site. Use of any such linked web site is at the user’s own risk. Vo’s Tailoring may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Alterations and Mailing of Garments

  1. Once your garment is received, Vo’s Tailoring will alter the garments to the specified measurements, descriptions, or preferred markings. Vo’s Tailoring can only alter garments to measurements, or descriptions that are in the database at the time of the alteration. Vo’s Tailoring can only alter garments that are marked at the time that garment is received. *Special circumstances may be viewed. Vo’s Tailoring is not responsible for any mistakes in the alteration of a garment(s) that results from a customer inputting incorrect measurements, markings, or descriptions. Vo’s Tailoring reserves the right to refuse any service on any garment(s) because of complexity of an alteration or anything Vo’s Tailoring deems appropriate. (E.g. Garments are too worn to be altered.) In this case a full refund will be given minus shipping fees. Some alterations on garments may have to be priced after seen . This may include alterations that are complex. Some alterations have conditions stated with the price of the alteration. Exp. A pants waist must be two (2″) or less. Additonal Fees may apply for garments mailed that do not comply to the conditions stated in the alteration’s description.
  2. The garment(s) can only be mailed to the address that is in our database. Vo’s Tailoring usually uses USPS for all their mailing needs. If you prefer a different postal carrier, please state the preferred carrier. *Additional shipping charges may apply for different carriers. Vo’s Tailoring may require a signature for delivery of your garments. If you are not home at the time of the delivery, the postal service will hold your garment at the post office. Vo’s Tailoring is not responsible for any garments that are lost or damaged in postal transit. Prices on the website may or may not reflect the prices of alterations or products that are bought or altered in the store.
  3. Vo’s Tailoring guarantees that most garments will be completed within three days of receiving the garments. Most garments are usually completed within a three day time period. An alteration on any garment(s) may take longer than three days if the alteration is complex or the materials are difficult to procure. Vo’s Tailoring has the right to deem necessary which alterations on whatever garments will take longer than three days. If an alteration on any garment will take longer than three days, a verbal or written communication with the customer will be made before starting the alteration or during the alteration process detailing the circumstances. In this case, if the customer does not want to proceed with the alteration(s), the garment(s) will be mailed back and a full refund will be given minus shipping cost. All orders are taken conditonally and promised for return within three days upon Vo’s Tailoring being able to secure the necessary items to the alteration. Without responsibility for delays arising through uncertainties of manufacture, strikes, accidents or other causes beyond our control. The three-day guarantee does not include postal transit times. In most cases Vo’s Tailoring ships garments via USPS Priority Mail. If you would like faster shipping or another postal carrier, please let us know. *Additional charges may occur for different shipments speeds or postal carriers.
  4. Please contact us within 7 days of receipt of your order should you have any queries about the alteration(s) or product(s) you have received. While every effort is made to ensure that you receive the required goods in the best possible condition, please inspect all items carefully upon receipt. Your garments are altered/custom-made according to specifications provided by you and therefore we cannot accept returns or refunds on the goods for any aspect of the product which has been determined by you in particular but without limitation incorrect measurements, fabric choices, incorrect measurements of goods at the time of their manufacture, change to finish if we feel it more appropriate to the type of garment or fabric. Any claim by you which is based on any defect in the quality of the work or failure of the goods to correspond with the specification for work should be notified to us on discovery.  Any valid claim of this sort shall not be accepted by us unless made within 7 days from the date of delivery of the Goods. Customers are required to pay for the carriage of any goods being returned unless the goods were either faulty or the order was sent out in error, in which case we will refund the postage in full. This does not affect your statutory rights. Please note: no refunds can be given once the altered goods have been returned to the customer and subsequently cut, treated or altered in any way.In the unlikely event of any proven defect in the quality of the work or failure of the Goods to correspond with the specification, our liability shall be limited to a refund of the total sum paid for the alteration services as set out in our original quote to you. We will not be liable for any direct or indirect loss of profits or other financial loss or damage arising out of defective, damaged or wrongly delivered goods, over and above the value of the work carried out. This does not affect your statutory rights.



In no event shall Vo’s Tailoring or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Vo’s Tailoring Internet site, even if Vo’s Tailoring or a Vo’s Tailoring authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.


Governing Law

Any claim relating to Vo’s Tailoring web site shall be governed by the laws of the State of Florida without regard to its conflict of law provisions.